IT Trainee

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

You will report directly to the IT Senior Regional Manager, who is responsible for IT support in Italy, Greece, and Iberia within the Group IT Department. The team consists of 25 people located across multiple sites in Italy (Milan, Turin, Florence, Valenza) and Spain (Madrid). The team is responsible for IT infrastructure services for all Richemont Group companies, including the retail network, offices, and manufacturing facilities.

HOW WILL YOU MAKE AN IMPACT?

· Supporting the organization of team activities through the management and coordination of meetings (managing invitations and preparing agendas, drafting meeting minutes).

· Supporting the management of the budget allocated to the IT team from initial estimation to final reporting, collaborating with the Finance department and IT central teams and supporting to build a robust control for main cost drivers

· Supporting the setup of internal team communication through dedicated channels such as Teams, Engage, and repositories on SharePoint and Confluence.

· Supporting the monitoring of IT infrastructure services (connectivity, PCs, fixed and mobile telephony, audio-video conferencing, printers, IT devices for manufacturing such as barcode readers, label printers, etc.) interacting with key providers

· Supporting the definition and monitoring of service KPIs in line with the IT Organization

How will you experience success with us?

Background:

Bachelor Degree in Computer Science/Engineering or similar

Language skills:

Fluent in English and Italian ; French is a plus

IT Skills:

· Basic knowledge of the main IT infrastructure areas (networking, Hosting, Cloud services, Windows Operating system)

· Good knowledge of Microsoft Office package

· Basic knowledge of Project Management processes , preferably applied to luxury and retail or Service Organizations

· Basic knowledge of accounting and cost control

· Basic knowledge of IT processes to manage incident, problem, change and asset management

Personal skills:

· Excellent organizational skills, resilience during peak times

· Team player, willingness to support and curiosity to learn

· Positive and proactive attitude

· Strong communication and interpersonal skills, able to adapt the communication style to the different stakeholders

What makes our group different?
Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential.
We value freedom, collegiality, loyalty and solidarity
We foster empathy, curiosity, courage, humility and integrity
We care for the world we live in

#Richemont #WeCraftTheFuture