IT Quality Assurance Specialist

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

As part of the OmniCS team, as a QA specialist, you will be responsible for the various aspects of the strategy, execution and monitoring of all quality and testing activities for the developed products.

KEY RESPONSIBILITIES

• Contribute to the QA stream, scoping, planning, scheduling and executing QA activities, and providing QA advice to the engineering team throughout the development lifecycle.
• Support the Product Team to estimate and challenge the testing effort.

QA Operations:

• Review functional specifications and translate them to detailed test cases and test scripts.
• Produce test specifications in the form of test cases with specific data and checks aimed at test automation.
• Execute tests during System Integration and User Acceptance test phases alongside the project teams.
• Take full responsibility for the tickets in relation to QA (bugs, test phases, test runs) in the issue tracker.
• Support the Technical Leader and the Product Owner to identify risks and define corrective actions.

Planning/Coordination:

• Plan, organize and coordinate product testing phases (System Integration Tests, User Acceptance Test, Regression Test, to name a few) with various stakeholders.
• Communicate quality standards and parameters to QA team, product development team, and other appropriate staff.
• Work closely with cross-functional teams (Developers, Scrum Masters, Architects…) aiming to improve operations and provide recommendations for change.

Test execution and maintenance:

• Troubleshoot and report defects to the development team before they reach the production environment.
• Maintain and update test cases and test scripts as the product evolves.
• Answer to Functional and non-functional requirements with focus on Performance and Security of the application.

Proactive Monitoring & Continuous Improvement:

• Evaluate fault system indicators to discover bugs prior to the end users; enrich test batteries with the necessary scenarios to cover those faults.
• Contribute to and enforce best practices and quality assurance guidelines in the developed Product.

Reporting & Communication:

• Produce QA reports and share them with the appropriate audience.
• Develop a customer-oriented mindset and a culture of trust and transparency.
• Manage various stakeholders, ranging from business users to technical ones; adapt your communication style to the audience.
• Attend Agile (Scrum) ceremonies i.e. daily Stand-ups, Sprint Planning, Sprint Grooming, Sprint Reviews and Retrospectives and maintain status of activities up to date in Jira.

REQUIREMENTS

• B.Sc. or MSc in Computer Science, Software Engineering, or related field.
• 5+ Years within a QA Engineer/Specialist role within a software engineering function or organization.
• Have a deep understanding of using well-known test management tools (e.g. Zephyr) and software quality assurance principles.
• Strong communication skills and high attention to detail.
• Experience in delivering integration projects from initial study to production stabilization is a big plus.
• Good experience with MS Excel.
• Acquaintance with technology concepts such as APIs, event-oriented architectures, Cloud hosting.
• Excellent in English both written and spoken; other languages are a plus (e.g. French).
• Familiarity with alerting and monitoring tools (Datadog, Grafana, Kibana).
• Knowledge of Agile methodologies and its ceremonies (Scrum, Kanban).

#Richemont #WeCraftTheFuture