Cartier High Jewelry Business Development Assistant Manager

Job description

Cartier, l'artisan des passions.

MAIN MISSIONS

Contribute to High Jewelry business development & sales growth, through the followings: 

·  Support sales activity for BTQ staffs by efficiently supervising HJ stock and providing accurate/effective information.
·  Define, implement and communicate about Strategy on HJ business to various stakeholders
·  [Transversal] Facilitate interaction amongst local, regional & central HJ stakeholders to enhance smooth operations, reciprocal support, high commitment and team spirit. 

 

KEY RESPONSIBILITIES

 

Key responsibility 1: Supervise High Jewelry Products Operations

​Handle efficiently HJ stock management (consigned & purchased stock) supported by HJ & FJ coordinators, in order to maximize both OTC & non-OTC sales. 

·  Monitoring stock status in local network as well as retail price (WWP & local price)
·  Coordinating and responding to inquiries from BTQ staffs, call centre, and other dept.
·  Supervising stock transfers between BTQs under HJ manager guidance
·  Arrangement of HJ product news and stock information
·  Regularly updating & issuing HJ local stock information
·  Proofreading the translation of English product news into Japanese with third party
·  Cooperating with MD for occasional sales event, BTQ opening and PR activity
·  Handling the product caption creation occasionally for sales event cooperated with VMD, ESP, and IM
·  Handling product information into iPAD for BTQ staff use

*Product Scope: High Jewelry, Fine Jewelry, Tradition, HJ Special Order, HJ Objects

 

Key responsibility 2: Definition, implementation and communication of the HJ business strategy

Participate in the definition, implementation and communication of the HJ business strategy through: 

·  Proposal of key business initiatives to maximize HJ sales in OTC/non-OTC in line with HJ sales target ( budget, clients recruitment, Average Sales Price, inventory target)
·  Strategic & operational document creation to be shared to key HJ stakeholders (ie. Annual budget MTG presentation, monthly Regional meetings,… )
·  Competitor’sanalysis and market insights (Price, products, events, …)
·  Activity & salesreporting to Region on a weekly basis + invoicing follow up with local retail teams 

 

Key responsibility 3: Lead key OTC and non-OTC events for HJ

Lead and proactively drive key HJ related events in 3 below dimensions:

·  Product: negotiate and follow up on consigned pieces package with HQ, based on sales and clear understanding of Japan needs (market potential + staff requests) as well as being the referent for product info on-site (product info and pieces manipulation)
·  Event planning:  handle overall schedule, negotiate PV slots & allocations, update event dashboards, …
·  Event operations: supervise safe operations, runner trainings, Ipad updates along with HJ team

 

Key responsibility 4: Development of local HJ sales talents

     Collaborate with Retail and L&D department, in order to develop sales talents in RTL network, such as:

·  Organisation of local HJ expert meetings – preparation of agenda, materials, product manipulation and logistics
·  Developing HJ training programme in collaboration with L&D department and the regional team
·  Monitoring of sales and information ‘feeding ‘for the local HJ experts community
·  In line with the HQ guideline, providing assistance in relation to the sales talent for future programme

 

BEHAVIORAL COMPETENCY

·  Able to think logically and constructively for operational effectiveness and improvement
·  Self-motivated, fast learner and strong will to learn about High Jewelry products Prompt, accurate & reliable
·  Strong interpersonal and follow up skill
·  Service / customer oriented mind-set

 

Contact :

Should you wish to apply, please contact Lisa Sizemore (lisa.sizemore@richemont.com), Talent Acquisition Specialist. We look forward to hearing from you.