Boutique Manager, NM Austin

Job description

Are you good match?

 

The ideal candidate for this role is expected to have a bachelor's degree and/or four to five years of working in management in a fast-paced luxury environment. A Boutique Manager must have the ability to elevate client experience, nurture client relationships and the ability to provide solutions to client’s needs. The role requires prior management experience, the ability to motivate a team and quickly solve sales related issues and provide solutions to clients’ needs.  Strong selling/closing skills, computer skills, and strong communication networking and interpersonal skills are a must. Flexibility to travel as needed.

 

What are we expecting from you?

Reporting to the Regional Director, Central Canada Region, you will be responsible for the overall management and enhancement of the Boutique, with the main objectives of developing sales, growing the sales teams, and achieving a sustainable high quality of service. As a Boutique Manager, one must be a true leader in the boutique, sharing VCA values with the teams and acting as a true Ambassador of the Maison.

 

In this role, you will:

 

·  Support and guide the sales team in all aspects of sales, maintaining a strong presence on the sales floor
·  Help the team achieve performance goals through feedback, coaching, and closing sales
·  Support team in developing clients and prospects in the database
·  Develop a sales strategy to increase loyalty and sales volume in the long-term
·  Lead by example on the sales floor, motivating the team
·  Build short and mid-term strategies to attract, covert, and retain new clients
·  Provide and ensure excellent customer service
·  Help the team nurture and elevate the boutique experience to support sales

 

More than a role…we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with training on our history, know-how as well as trainings about our creations.

 

The recruitment process:  

Please submit an application on-line. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization.  Applicants must have valid work authorization for employment in the USA. Salary will be negotiated based on skills and prior work experience.

Richemont offers a generous compensation and benefits package for eligible employees.

 

We Offer:

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.