Customer Support (Paid Internship)
Internship London (Greater London)
Job description
As a member of Revolut's Support Team you'll be responsible for the following, and more!
- Providing our users with an outstanding customer experience - it is part of our mission to make Revolut users feel secure whilst using our service
- Providing excellent customer service via our in-app live chat
- Representing Revolut online at all times
- Collaborating with other teams across Krakow and Moscow to tackle any customers' issues
- Day-to-day operations such as following up with payment processors
Desired profile
- You'll have flawless English and one other fluent European language
- Empathy and love for helping people
- Ability to explain complex issues in an easy and understandable manner
- Excellent communication skills
- Strong attention to detail and analytical skills
- Driven, self-motivated and highly flexible team player
- Self-learner, independent problem-solver
- Bachelor's degree or equivalent
- Problem solver, highly analytical
- Located in London, UK