Process, tools integration and change management Job Description Your role is to onboard new organisations (direct clients, agencies and production studios) by envisioning and deploying the most accurate and efficient configuration of our technology stack ProdigiousCloud (Digital Asset Management, Digital workflow, marketing automation,…) and once deployed, to own the relationship with your clients, to monitor KPIs and drive process and platform optimisation. You are part of the global Prodigious HQ / Market Forward team, you will report to our Global Business Process Manager and work hand in hand with our Development team. • Collaborate with Production teams in different Business and geographical areas (mostly EMEA and Apac) to understand workflow, tools, measure data, to document production processes and provide process toolkits, to understand major pain points vs value add, and drive continuous improvement, • Contribute to define the best setting for ProdigiousCloud toolset, document and provide tech specs to dev team, guarantee delivery on time / budget, manage UAT with client, train and manage change, • Feed IT Roadmap where possible to help fill these gaps and automate where possible, • Transfer knowledge to your peers, local integration teams when and where needed around the globe Experience and skills • 3 / 4 years of experience in software industry (project and / or process and / or change management) • Experience in communication / digital / production industry is not mandatory but would definitely be an added value • Interest in technology and processes, workflows, organization with clients, • Can share examples of successful process optimization projects and / or BtoB platform deployments in the past • Team spirit and excellent interpersonal skills • Requires listening, analysis and teaching ability as well as the capacity to influence • Easiness with online tools • Attention to detail and dedication to the accuracy and reliability of information • Dynamic and proactive • Excellent command of English (both written and spoken) is mandatory • Proficient in Microsoft Office About us About Publicis Publicis Groupe is the world's third largest communications group. With activities spanning 104 countries on five continents, the Groupe employs approximately 80,000 professionals. www.publicisgroupe.com About Prodigious Prodigious brings together specialist production expertise in video, digital and print enabling us to design, produce and deliver brand content across all channels, using the best talent, workflow processes and tools. The result? Seamless global brand execution of multiple content types across all markets without compromising creative quality. We call this brand logisticsTM our unique service offering designed to better help brands meet the challenges of an increasingly complex, global and content-driven media landscape. brand logistics™ is delivered by our 3,000 employees in 40 locations worldwide, including highly skilled offshore platforms in Costa Rica, Colombia and Mauritius. About Market Forward Market Forward delivers ProdigiousCloud, a powerful set of Web-based tools to brands, agencies, and marketing teams to introduce automation and consistency to the creative process, protect marketing assets, enable global sharing and collaboration, and create a platform for distributing brand messages. Its tools include creative asset management, online review and approval, production and trans-creation workflow management, marketing automation.