Offers “Procter & Gamble”

Expires soon Procter & Gamble

MyPGS Workday NALA Operations Manager

  • Internship
  • San José (Roberto Payán)
  • Project / Product management

Job description


Description

We are offeringMyPGS Workday NALA Operations Manager role with work from home flexibility dueto current covid-19 situation

Do you love to apply your deep IT knowledge to deliveringtechnology-based business ideas and capabilities?

Workday Platform and Integrations Operations, Governance andCompliance Manager is a great opportunity to lead the implementation and managementof global and regional service operations models that will be needed for ouremployee tools and services included in the Workday Platform that touches allP&G employees, and beyond. Workday Platform is P&G’s technology ofchoice to drive the HR Transformation Vision. The new technology platform willdeliver a modern HR service with the employee experience at the center. Some ofyour resposibilities will be:

1.Leading Development/Revision/Governance ofSupplier Service Operations related contract measures for MYPGS services.

2.Understanding the key employee businessprocesses and ensuring that P&G IT support and all required supplier'sOperations measures are aligned.

3.Ensuring that Incident, Problem, Change andCritical issue Management processes are executed effectively and deliverexpected service and improvements.

4.Leading service outage notification,incident/issue escalation and resolution, and crisis management activities whenneeded.

5.Establishing IT service operations/DEVOPS modelin new solutions.

What we offer:

·  We'll give you responsibilities as of Day 1 – you will feel the ownership of your project from the beginning, and you will be given specific projects and responsibilities
·  You'll have continuous mentorship – you will work with hardworking people and receive both formal training as well as day-to-day mentoring from your manager
·  We offer you to work and be part of a multifaceted and encouraging environment
·  We promote agility and work/life balance for employees, we value every individual and support initiatives, promoting.
·  We love flexibility. You can arrange your work schedule based on your personal needs.
·  We will let you experience true support for work/life effectiveness and your long-term well-being.
·  We will give you a competitive salary and benefits' package.

About Us!

P&G serves consumers around the world with one of thestrongest portfolios of trusted, quality, leadership brands, includingAlways®,Ambi Pur®, Ariel®, Bounty®, Charmin®, Crest®, Dawn®, Downy®, Fairy®,Febreze®, Gain®, Gillette®, Head & Shoulders®, Lenor®, Olay®, Oral-B®,Pampers®, Pantene®, SK-II®, Tide®, Vicks®, and Whisper®. The P&G communityincludes operations in approximately 70 countries worldwide. Please visitwww.pg.com for the latest news and information about us and our brands.

We are an equal opportunity employer and value diversity atour company. We do not discriminate on the basis of race, religion, color,national origin, gender, sexual orientation, age, marital status, or disabilitystatus.

We will ensure that individuals with disabilities areprovided reasonable accommodation to participate in the job application orinterview process, to perform crucial job functions, and to receive otherbenefits and privileges of employment. Please contact us to requestaccommodation.

Qualifications

Qualifications

·  You show >2 years of experience in IT Project Management, IT Stewardship, IT Application and Integration, IT Infrastructure (Network) and data Analysis
·  Previous experience in ITIL/IT Operations
·  Good interpersonal skills to persuade, influence and adapt communication style to different situations and individuals.
·  You show strong written and verbal communication skills . You can communicate proficiently in English (written and spoken).
·  Minimum Bachelor’s degree Information Systems/Computer Science preferred.

Job locations:
San José, San José, Costa Rica Job Type: Full-time Job categories: Information Technology Req No: IT 00002815

Desired profile



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