Field Service Engineer

Job description

Job Title

Field Service Engineer

Job Description

Responsibilities

·  Install Philips Healthcare (HS) equipment according standards with respect to quality and installation time as set by PH
·  Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by HS
·  Perform corrective maintenance, supported when necessary by tier-2 support helpdesk
·  Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
·  Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization
·  Support the District Customer Services & Operations Manager and the Customer Services Account Manager as appropriate with contract renewals etc.
·  Responsible for completeness and accuracy of service records with particular attention to test & inspection results
·  Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards
·  Be a professional representative for HS with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with HS policy and targets

We Are Looking For

• Diploma in Biomedical or Electronics Engineering or equivalent

·  At least 3 years of working experience in service or engineering roles, preferably in the medical device industry
·  Good troubleshooting skills
·  Good communication and interpersonal skills
·  Fresh graduates may apply

Contact

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