Customer Solutions Manager (Category Management)

Job description

Job Title: Customer Solutions Manager, Chains

Position Location: Home-based in Tampa, FL (will consider other areas in FL)

Position Summary: This position is dedicated to adding value to Pernod Ricard USA (PRUSA) and Chain Division customers by developing and cascading Spirits Category Insights that assure PRUSA business goals are met. The role will be responsible for supporting all Category Management responsibilities across the Chains Division priorities with the analysis of scan data, consumer insights, and industry trends to help uncover opportunities to drive sales and defend against competitive threats. The position may include some travel to key markets to review business performance, Category opportunities, and assist market teams in reaching goals within the Chains Division.

Key components/skill sets needed include:

Category Management Knowledge : Following Category Management principles, must have ability to develop and articulate category strategies, analyze relevant data sources, link to shopper insights and provide recommendations that grow the business.

Commercial Knowledge: Understanding of both retailer and distributor/wholesaler go-to-market strategies. Broad understanding of marketplace dynamics and impact to BevAlc environment. Take part in the development and integration of fact based tools to move business forward via category management processes.

Analytical: Ability to gather, synthesize, analyze, and present data from multiple systems/sources (examples: Nielsen, Spectra, HH Panel, Shipment, Depletion, etc.)
· Working knowledge of market research techniques and approaches.

Major Responsibilities / Accountabilities:

· Nature & Scope: Position will support the sales team. Primary goal is to identify and commercialize insights on industry trends, retail trends and consumer shopping habits that support the Chains Division objectives – both national and local.
·
This role will interact with Chains Division, PRUSA HQ and distributor resources.

·
Provide support to the sales team in terms of regional analyses, pricing analyses and special projects.


Key Competencies and Qualifications: Education:
Requires Bachelors Degree, MBA preferred.

Experience / Background: Typically requires 3~5 years of previous category sales analysis experience, in a wine and spirit sales environment preferred but not required. Previous experience in supporting the assigned account strongly preferred.

Required Skills/Competencies: A successful individual will demonstrate exceptional skill in critical thinking and communication, as well as a high level of data analysis, problem solving and analytical reasoning. Ability to organize and manage work to achieve results and track performance so that problems are detected early or prevented entirely are key competencies for success.

a. Must possess strong Computer skills with a proficiency in MS Office - Excel, PowerPoint, Word, and Outlook.

b. A successful individual will demonstrate strong Nielsen / IRI analytical skills, Spaceman and other Category Management software application skills.

c. A successful individual will demonstrate excellent verbal and written communication skills, as well as outstanding aptitude for time management.


Working Conditions:

Travel to key footprint states / markets for field surveys is required.

Who are we?

Pernod Ricard USA is the premium spirits and wine company in the U.S. The company's leading spirits and wines include such prestigious brands as ABSOLUT® Vodka, Chivas Regal® Scotch Whisky, The Glenlivet® Single Malt Scotch Whisky, Jameson® Irish Whiskey, Malibu®, Kahlúa® Liqueur, Beefeater® Gin, and Avión™ Tequila (through a joint venture with Tequila Avión); such superior wines as Jacob's Creek® and Brancott Estate®; and such exquisite champagnes and sparkling wines as Perrier-Jouët® Champagne, G.H. Mumm™ Champagne and Mumm Napa® sparkling wines. Learn more about our history, values, strategies and organization by visiting us at http://www.pernod-ricard-usa.com/

Working at Pernod Ricard

Working for Pernod Ricard USA means working for the co-leader in the global wines and spirits industry – and having the opportunity to work with great people and great brands in diverse and challenging roles. Our success is the result of the passion and creativity of our people, our exceptional portfolio of leading premium brands, and a shared commitment to our values of entrepreneurship, mutual trust, and a strong sense of ethics. Pernod Ricard USA rewards both individual initiative and a spirit of collaboration, and encourages ongoing professional development. Pernod Ricard USA recognizes the importance of continuously building upon our diverse workforce and inclusive culture. We believe in championing an inclusive culture that embraces differences and encourages employees to challenge themselves and their colleagues.

Benefits

Pernod Ricard USA offers competitive compensation, performance bonuses and domestic & international career development opportunities.

* Pernod Ricard USA is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

* Offers will be subject to United States local terms.