Technical Account Coordinator

Job description

Informations entreprise

BRIOCHE PASQUIER UK
MILTON KEYNES - MK8 8DF

Emploi proposé

Technical Account Coordinator
Location: Milton Keynes Buckinghamshire
Salary: Competitive

Job Start Date: ASAP

Job Type: Permanent – Full Time
Sector: Quality and Assurance
Hours of Work: 40 hours a week
Additional Information: http://www.briochepasquier.co.uk

• Company Description:

Brioche Pasquier UK is part of an international group and one of the largest food manufacturers in Europe. We have been present in the UK for over a decade and sell a range of French bakery products to major UK food retailers, wholesale and foodservice markets. The Company is still family run and has a great culture and history. We are also present in Europe, South Korea and USA.
We are at our 160,000 sq ft technologically advanced production facility to service the UK market in order to continue the strong growth of the company.
This is a great opportunity to join a category leading brand and an exciting stage in the history of the business. Due to the fast expansion of the business, we are recruiting for professionals to join our team to fulfil and grow into their roles.
We are currently looking to add a person to our existing team based in Milton Keynes.

• Main Tasks:

 Provide technical support to Sales manager pre-sales and post-sales
 Analyse the market environment to provide relevant guidance to sales manager and customers
 Analyse customer KPIs and alert if a deviation has been identified. Be proactive and propose corrective actions
 Analyse customer’s need and suggest upgrade
 Be the main point of contact to customer technical manager / food technologist to address all product related queries and build relationship
 Be the main point of contact to French production sites producing for the company’s customers to relay information
 Support production sites to ensure customers’ Code of practices, standards and requirements are known, understood and applied
 Coordinate projects across departments or French production sites when required
 Write or update customer specifications to the correct level of standard
 Consumer complaint management and resolution
 Be the point of contact for Food Safety during customer audits

• Requirements and qualifications:
 Experience in a food manufacturing environment
 Food science degree or equivalent
 Excellent communication, attitude and interpersonal skills at all levels of an organisation
 Methodical worker that is able to work under own initiative and as part of a team
 Experience into managing UK retail customer would be a plus
 This job role involves interacting with French sites it would be an advantage for the candidate to have an intermediate level in French.
 Being proficient in main retailers/food service company specification platform
 Adaptable to dynamic environment
 Good attention to details
 Proficient in MS office

• Benefits:
 20 days holidays + 8 Days bank holiday the first year
 Company pension, death in service insurance, Annual bonus
This division is part of a larger group and can therefore offer future career opportunities for the right candidate.

All offers of employment are conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.

The role is based in Milton Keynes office and may involve some international travel.
Please apply online and attach/upload your cv/resume along with a cover letter citing your salary expectations.