Products Operations Analyst [Orange Money]
Bucharest (Municipiul Bucureşti) IT development
Job description
department
Financiar, Marketing si Comunicare
The position
in a nutshell : Performs operational activities for Orange
Money products and services: accounts, loans, payments, archiving and provides
second level support
Here's what you will have to do:
· Implementation,
monitoring and updating of specific flows and procedures regarding
electronic/scriptural money, payment services, loan administration,
archiving and complaints management;
· Performs daily account
verification and opening;
· Daily reconciliation
of accounts for individuals and legal entities;
· Performs loan
administration activities;
· Provides second level
support in order to solve customer complaints;
· Performs daily processing
of incoming and outgoing payments, specific reporting activities regarding
payments activity, reconciliation;
· Provides operational
support within the company's projects regarding the development of new
products and services;
· Provides operational
support in implementing supporting applications ;
· Identifies and remedies
processing errors;
· Elaborates test
scenarios and performs user acceptance tests;
· Archiving
requirements and monitoring.
Requirements:
· 3 years ‘experience in a bank or NBFI;
· Good analytical skills, a high degree of
accuracy;
· Finance / economics background;
· Self-motivated with excellent planning, administrative and
organizational skills;
· Proven ability to work as part of a team;
· SENT system certification is a plus;
· English: medium-advanced.
· Excellent written and verbal communications
skills required;
· Strong
problem-solving skills;
contract
Regular