Customer Tech Support Expert
CDI Arcueil (Val-de-Marne)
Description de l'offre
about the role
1. Critical Incident Management for Alcatel PBX
2. Ready to work in 24*7
3. Ready to work in team environment, Probe L2 engineers for resolution, Suport MIS team/management in reporting and documentation
4. ITIL V3 process knowledge
about you
1. Critical Incident Management for Alcatel PBX
2. Ready to work in 24*7
3. Ready to work in team environment, support L2 in issue resolution, support MIS/management team in reporting and documentation
4. ITIL V3 process knowledge
additional information
1. Critical Incident Management for Alcatel PBX
2. Ready to work in 24*7
3. Ready to work in team environment, support L2 in issue resolution, support MIS/management team in reporting and documentation
4. ITIL V3 process knowledge
department
Sales & Marketing Asia Pacific
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
contract
Regular