Client Svcs & Spt Specialist

Job description

about the role

Know latest trends on various AAA tools, applicability & advantages. Hands-on experience in Installation, Management, deployement tools .

Candidates should able to perform following activities smartly:

Knowledge of Network Management, NMS software applications and NMS applications platforms.

The focus is on Cisco ISE.

CISCO ISE Implemenatation on UCS platform.

Define monitoring parameters, reports & hence scope for delivery team.

Analyze, use and configure ISE applications for medium to critical complex networks

Manage workload and other assignments efficiently while being able to resolve time-critical situations reliable and professionally

Provide systems product training and mentoring to other’s and assist in problem resolution where required

Escalate systems and problems to L3 resources and resolve on a timely basis

Accurately and completely document problems and solutions on case notes and bug reports

Perform lab testing for advance configuration & troubleshooting on ISE tools

Overall part of Cisco ISE, Licensing, Configuration, Operation   Troubleshooting, Reporting and Analysis.

 

about you

Minimum 3-4 years of experience with AAA Architecture, Wireless and routing – switching technologies

Knowledge on virtualization

Strong SNMP & NETWORK PROTOCOL skill.

Good knowledge on Linux & Windows server.

Good knowledge on database ORACLE & SQL.

Knowledge of TCP/IP v4, Cisco Routers, Cisco switches, AAA, Radius is desired

Ability to communicate effectively both verbally and in writing

Ability to work with cross-functional teams

Ability to determine problems and deliver known solutions

Ability to work effectively with and provide guidance to other members of the work group

Also having knowledge on monitoring, network security, performance, capacity & environmental alarms & events.

Deep understanding of Cisco Prime Infrastructure , LMS, NAM, Cisco Mobility Services Engine, automation, ISE integration, netflow analysizer etc.

Investigate resolve device authentication failures

Develop and implement new device profiles

Test and deploy new releases or patches to Cisco ISE environment

Build and analyse ISE rules to comply with client network security policies

Create and manage vendor support cases to identify and resolve code bugs in ISE software

Competent to perform all development, integration and system administration assignments without close supervision

additional information

department

Sales & Marketing Asia Pacific

Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.  Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

contract

Regular