Description de l'offre
about the role
Key point of technical escalation in the event of a major incident
Performs regular reviews of incident reports, to identify candidates for Problem Management
Attend the CAB regularly
Detailed planning of complex changes to the environment
Risk assessment and validation of Change tickets to be applied to the environment
Education, qualifications, and certifications
Bachelors or high degree
NetBackup- Exposure to planning, scheduling and implementation of NetBackup Solution
Experience on Ops center and DPA tool.
Experience Library and Tape Management.
Good exeprience on virtualisation (VMware and vCenter )
ITIL certification will be an added advantage
Experience on VMWare and NetApp storage will be added advantage
Ability to work in operational model
Ability to work on critical incidnets
Ability to handle major incidemnts and troublesooting o the same
Orange Cloud for Business
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.