Principal Analyst, Service Product Management

Description de l'offre

An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Works directly with Consulting sales to analyze customer business needs.

Performs varied and complex duties and tasks that need independent judgment in order to design business solutions utilizing Oracle products and technology to meet customer needs. Operates independently by applying Oracle methodology, company procedures, leading practices, and creativity to develop business solutions on moderately complex customer engagements. Influences customer leadership in acceptance of Oracle solutions and services to facilitate the closing of consulting deals. Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers. Builds and maintains a network and up-to-date specific industry or product knowledge. Responsible for transitioning deal knowledge to implementation team. May lead solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Demonstrates expertise in multiple business processes within one product family; or architects and designs technology solutions that address cross stack issues.

6-8 years of experience relevant to this position including 3-4 years consulting experience preferred. Undergraduate degree or equivalent experience. Broad product, technology or industry expertise. Ability to craft and articulate strategic solutions. In-depth knowledge of implementation methodologies and best practices. Knowledge of competitive & partner products, technology and solutions. Ability to travel as needed.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Profil recherché

Qualifications :

Why Oracle NetSuite?

One word - transformation.

At Oracle NetSuite, we believe the cloud is here to stay and so do our 20,000+ customers. We believe businesses should not be bogged down by the overhead of bulky data centers and expensive personnel to run it all. Businesses need to be lean, efficient and agile. NetSuite is literally transforming business around the globe by providing a cloud-based, unified system that delivers unprecedented capabilities to drive business forward. Founded in 1998 as THE cloud ERP pioneer, Oracle's NetSuite global business unit has transformed the business operations of our customers without the high costs and inefficiency of on-premise systems.

Transform your career at NetSuite

At Oracle NetSuite we work hard and we work smart. We hire fierce competitors. We hire individuals that are fearless trail blazers. Oracle NetSuite employees take the hill, we prefer action over inaction, we are tireless in our mission and we pause only to celebrate our success. And we DO celebrate, because if you don't have fun along the way, then what's the point?

Summary:

Oracle + NetSuite has an exciting service product management opportunity for a detail-oriented, self-motivated individual to build the next generation of service implementation offerings. Product Management Analyst will be responsible for executing on the Product Management strategy in the service implementation area of services including defining business requirements, working with service teams to translate these to delivery execution and the delivery of service offerings in specified timelines.

An ideal candidate possesses exceptional communication, prioritization, cross-functional team collaboration, and problem solving skills.

Responsibilities:




·  Collaborate with customers to build the next generation of service implementation offerings that drive ARR and high quality service delivery
·  Proactively define and drive the creation of new service implementation offerings that customers love.
·  Create use cases, user stories, and detailed product requirements document that clearly articulate desired service capability.
·  Collaborate with Professional Services, Education Services, Managed Services, and Support to deliver great products and tools for both the customers as well as partners.
·  Develop a deep understanding of the marketplace and competitive environment.
·  Manage the product backlog and prioritize product enhancements, customer and partner requests by making smart, decisive tradeoffs using data-driven analysis and sound judgment.
·  Partner with Marketing, Sales, Services and Support to successfully rollout out products and ensure a great end-to-end customer experience.

Qualifications/Skills:




·  Must be a self-motivated team player
·  Ability to gather complex customer requirements and translate requirements into a detail plan for execution
·  Experience in 2 of the following functional areas: Professional Services delivery, Consulting, or Technical Solution development
·  Over 4 years of professional services, or IT business application, delivery and management
·  Over 2 years of consulting services delivery and management
·  Experience working in a matrix/collaborative environment
·  Experience with or knowledge of NetSuite's SuiteSuccess implementation methodology a plus
·  BA Business Administration or BS Engineering required. MBA a plus.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.