Contracts Administrator 1-Fin

Job description

Processes and invoices customer orders in accordance with agreed contracts. Monitors contract and business terms to mitigate Oracle*s risk.

As a member of Contract Management you will assist customers, both internal and external, with license contract interpretation, negotiations and administration of licensing agreements including extensions, new business, invoicing, credit holds, receivable issues and consolidations. Draft and negotiate standard contracts. Act as a liaison between consultants, Credit, License, Tax, Business Practices, Revenue accounting, and customers to resolve contractual and consulting business issues. Validate all aspects of contract packages for accuracy and compliance with Oracle*s Business Practices and Consulting Business Approvals/Process while maintaining customer satisfaction and responsiveness. Submit contract order packages to Revenue accounting for order processing and project funding. Anticipate problems and initiate actions to ensure customer orders are processed efficiently. Prepare contract status reports.

Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Excellent written and verbal communication skills. Outstanding organizational skills and attention to detail. Ability to work meet deadlines. Proficient in Email, MS Word and Excel. Excellent customer service skills. Typically graduate or equivalent with 0 - 2 year experience in contracts, purchasing, or equivalent. BA/BS degree, Paralegal Certification or equivalent years of experience.

Desired profile

Qualifications :

Responsibilities:

1. Draft Oracle Contract & agreements based on Oracle Templates specific to Oracle line of business.
2. Ensure prepared documents are in compliance with Oracle guidelines and policies (including Oracle's business
practices, pricing, licensing and revenue recognition principles) in order to mitigate Oracle's risk. Review Partner or Customer Master Agreement to ensure validility for the current transaction and meets define Oracle standards
3. In accordance with pre-defined guidelines, engages with internal business partners to provide clarification on non-standard contract terms. This includes providing interpretation of terms already included in drafted documents as well as providing advice on non-standard terms prior to the finalization of a document. Internal business partners may include (but are not restricted to) Sales, Legal, Revenue Recognition, Business Practices, Tax and Credit
4. Receive and Review customer-executed documents, route for appropriate internal signature and submit for
Order Processing or Project Funding
5. Manage Sales and Customer expectation on time-to-completion for a given transaction request
6. Anticipate problems and initiate actions to ensure customer orders are processed efficiently.

Required Skills

1. Quality Focused: Ability to independently produce high quality, complete work product while balancing customer need for timely response on simultaneous, in-process transactions
2. Excellent Communicator: Advanced proficiency in written and spoken English, or other local language if applicable;
ability to synthesize complex subject matter and convey to internal customers in a simple, clear manner
3. Critical Thinking: Ability to follow established policies and procedures, as well as and problem solve and apply sound judgment when executing non-conforming transactions
4. Flexible: Adapt to changing business rules and environment
5. Professional: Must thrive in a fast-paced, deadline-driven environment, while maintaining professional demeanor and customer focus at all times
6. Handles unique transactions with clear understanding on business risks/policy guidelines and makes appropriate decisions.
7. Uses past experience to draw inference/conclusion on a transactional/process issue with appropriate justification.
Has the ability to put together data in order to communicate the problem and its solution effectively.