Expires soon Nexans

Inside Sales Representative

  • Markham (York Regional Municipality)
  • Sales

Job description

Nexans brings energy to life through an extensive range of cables and cabling solutions that deliver increased performance for our customers worldwide. Nexans’ teams are committed to a partnership approach that supports customers in four main business areas: Power transmission and distribution (submarine and land), Energy resources (Oil & Gas, Mining and Renewables), Transportation (Road, Rail, Air, Sea) and Building (Commercial, Residential and Data Centers). Nexans’ strategy is founded on continuous innovation in products, solutions and services, employee development, customer training and the introduction of safe, low -environmental- impact industrial processes. In 2013, Nexans became the first cable player to create a Foundation to introduce sustained initiatives for access to energy for disadvantaged communities worldwide. We have an industrial presence in 40 countries and commercial activities worldwide, employing close to 26,000 people and generating sales in 2014 of nearly 6.4 billion euros. Nexans is listed on NYSE Euronext Paris, compartment A.

Country : Canada - Location : Markham, ON

Function : Sales

Contract Type : Full Time Permanent

Purpose

Manage the sales cycle and order processing of accounts while providing a high standard of customer service.

Areas of responsibility

Customer Contact

· Frequent contact with customers to maintain critical business relationships with existing accounts and to create new business opportunities.
· Respond to the needs of the customer and ensure that these needs are properly communicated and followed up in a timely fashion.
· Analyze business performance and deliver recommendations to drive sales growth by using key knowledge of market and customer needs.
· Resolve most issues between the division and its customers and ensure that management is made aware of those issues that may escalate in severity.
· Channel normal product returns through the customer complaint reporting process.
· Convey competitive information, market information and specific details of customer product demands to appropriate levels of staff and management.

Customer Quotations

· Prepare customer quotations based on established pricing guidelines, ensuring customer requirements are addressed in a timely fashion.
· Follow-up on customer quotations and obtain feedback relative to pricing and timing of potential purchases.
· Highlight quotation opportunities to management and outside sales team.

Order Entry and Follow-up

· Enter orders as received, ensuring accuracy of pricing, quantity and other customer requirements.
· Proactively advise customers of late, or potentially late, orders.
· Expedite and follow-up on customer orders to keep the customer informed of order status and shipment information, as required.

Required skills and qualifications

· Applied post-secondary education
· 2-3 years experience in an inside sales function, preferably in the electrical industry
· Excellent Microsoft Office skills, Word, Excel, and PowerPoint
· Strong mathematical and analytical skills
· Proven business and operational experience and skills
· Relationship building capabilities to source and develop opportunities, and close sales
· Excellent communication and interpersonal skills
· Attention to detail
· Demonstrated problem solving and negotiation skills
· Client focused, responsive, service-oriented, persuasive and flexible
· Bilingual (English and French) is an asset

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