Offers “Netflix”

Expires soon Netflix

Technical Research Analyst

  • Manila (Fifth District)
  • Hotels - Restaurants

Job description


·  You will handle in-depth technical and product based questions and escalations from customer service centers around the globe
·  You will investigate and document complex technical issues impacting our service
·  You will prevent negative impacts to Netflix and our customers by identifying trends and articulating them into actionable follow ups and takeaways
·  You will be assisting our Global Escalations team in coordinating the Customer Service response to service issues and outages
·  You will serve as a resource for general and technical inquiries in the Netflix APAC region through participation in support chats and team meetings

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