Consumer Relations (Digital) Manager in BU Nutrition

Job description

Are you ready to join a multinational company and diverse team for outstanding achievements? Do you strive for unique challenges and experiences? Do you aspire to expand your professional competencies and skills? We are happy to offer an attractive and dynamic international working environment with numerous opportunities for development, reflecting our conviction that people are our most important and valuable asset.

Nestle Ukraine, worldwide leader in Food and Beverage industry, successfully working and developing in Ukraine, is announcing an opening of the Consumer Relations (Digital) Manager in BU Nutrition.

Key responsibilities:

· Developing and realizing CRM/Digital strategy, identifying problems and developing work plan for achieving targets;
· Building together with Media/Digital agencies digital part of yearly brands communication plans and implementing them;
· Further developing owned assets, including development of CRM (Nestlebaby Club);
· Working on developing/adaptation of brands e-content & finding new opportunity areas for developing sales in e-commerce;
· Creating plan for monthly SOC activities by brands to keep leadership positions in the category;
· Adapting and developing plan of educational program promotion " Start Healthy Stay Healthy" for parents, media, HCPs, Nestle employees, representatives of non-governmental organizations;
· Monitoring and analyzing performance effectiveness of digital projects and determining possibilities of the resources effective use to achieve targets;
· Cooperating with goods and services suppliers involved in the implementation of projects for customers to obtain the highest possible level of goods and services quality;
· Creating project plans, monitoring activities of all units involved in the implementation of projects, ensuring projects implementation according to agreed plans, as well as their productivity and rate, etc.

Key requirements:

· University Degree:
· 3+ years of experience in CRM/Digital project management;
· Additional experience in sales or marketing is a plus;
· Deep expertize in digital;
· Knowledge of customer loyalty programs and advertising campaigns for consumers;
· Knowledge of special educational projects for customers;
· Knowledge of agents market (PR, design, advertising, products promotion),
· Knowledge of related fields (media, market research, trade marketing)
· Analytical skills and strategic thinking;
· Excellent communication skills;
· Fluency in Ukrainian, Russian and English.

Nestle Ukraine is an equal opportunity employer. We offer all qualified employees and applicants identical chances.