Offers “Michael Kors”

Expires soon Michael Kors

Part-Time Keyholder, Fort Lauderdale Galleria

  • Fort Lauderdale (Broward)
  • IT development

Job description



Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

MAIN JOB OBJECTIVE
To achieve personal and store sales goals, and to develop lasting client relationships. To perform key openingand closing duties, complying with all company policies, procedures and directives. To ensure the highest level of customer service standards are maintained at all times.

ESSENTIAL JOB RESPONSIBILITIES
SALES GENERATION

Meet personal and store sales goals

Continue to develop personal sales techniques

Utilize elevated levels of sales and service to maximize sales performance

Demonstrate an in-depth knowledge of the merchandise

After closing a sale, monitor all details including: shipping, alterations (if applicable), and special
requests to ensure customer satisfaction

Ensure all sales related policies and procedures are maintained

Maintain a keen interest in the fashion industry and market trends

CUSTOMER SERVICE

Provide the highest level of customer service

Act as a role model demonstrating sales leadership to the
team, support them with their own sales, foster cross-selling and Client repurchase

Ensure business opportunities are maximized through efficient sales floor
management, being
a visible presence and support and ensuring the Experience Michael Promise standards are achieved

Support the team in building long term Client relationship, leveraging the different clienteling tools

Establish a Client-centric mind set in store to ensure the highest level of Client experience and
proactively handle Client-related situations

OPERATIONS

Collaborate with store manager in areas of risk management, physical security, store cash controls, and
inventory management

Understand and properly execute all opening & closing register functions

Assist in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/receiving
related paperwork

Participate in inventories

Only applicable for Offsite drivers: Responsible for driving product to and from the Offsite location on
an as needed basis

MERCHANDISING/VISUAL

Ensure the selling floor is neat, organized, stocked and reflects the correct visual image at all times

Assist in the implementation and maintenance of all merchandising/ visual directives

Ensure deliveries are properly processed in a timely manner

Identify product concerns in a timely manner

Communicate inventory needs to support the business goal

HUMAN RESOURCES

Ensure image and grooming standards are professional and reflective of the brand image, at all times

Adhere to work schedule, inclusive of time and attendance

Support and assist in follow-up for all training programs and seminars

WORK EXPERIENCE
Minimum of 2-4 years specialty retail experience.

We are an Equal Opportunity Employer M/D/F/V