Offers “Michael Kors”

33 days agoMichael Kors

Part-Time Key Holder-Woodfield Mall (IL)

  • USA
  • Teaching

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

MAIN JOB OBJECTIVE
To achieve personal and store sales goals, and to develop lasting client relationships. To provide staff supervision and guidance, complying with all company policies, procedures, and directives. To ensure the highest level of customer service standards are maintained at all times.
 

ESSENTIAL JOB RESPONSIBILITIES:

SALES GENERATION

    Meet personal and store sales goals
    Continue to develop personal sales techniques and assist in the development of associates' sales techniques to maximize sales
    Utilize elevated levels of sales and service to maximize sales performance
    Demonstrate an in-depth knowledge of the merchandise
    After closing a sale, monitor all details including: shipping alterations (if applicable), and special requests to ensure customer satisfaction
    Ensure all sales related policies and procedures are maintained
    Maintain a keen interest in the fashion industry and market trends

CUSTOMER SERVICE

    Support and encourage staff to provide the highest level of customer service
    Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books
    Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
    Assist sales associates with various customer service service issues

OPERATIONS

    Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management
    Assist in the training of sales staff in all areas pf appropriate register usage and maintenance
    Understand and properly execute all management register functions
    Assist in all areas of stock, shipping, receiving protocol/policies, and all shipping/receiving related paperwork
    Participate in inventories

MERCHANDISING/VISUAL

    Ensure the selling floor is neat, organized, stocked, and reflects the correct visual images at all times
    Assist in the implementation and maintenance of all merchandising/visual directives
    Ensure deliveries are properly processed in a timely manner
    Communicate inventory needs to support the business goal

HUMAN RESOURCES

    Ensure image and grooming standards are professional and reflective of the brand image, at all times
    Adhere to work schedule, inclusive of time and attendance
    Support and assist in follow-up for all training programs and seminars

 

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

Make every future a success.
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