Offers “Michael Kors”

Expires soon Michael Kors

Full Time Key Holder, BURLINGTON, MA

  • USA
  • Teaching

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

To achieve personal and store sales goals, and to develop lasting client relationships. To perform key opening and closing duties, complying with all company policies, procedures and directives. To ensure the highest level of customer service standards are maintained at all times.


• Meet personal and store sales goals • Continue to develop personal sales techniques
• Utilize elevated levels of sales and service to maximize sales performance
• Demonstrate an i n - depth knowledge of the merchandise
• After closing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customer satisfaction
• Ensure all sales related policies and procedures are maintained
• Maintain a keen interest in the fashion industry and market trends

• Provide the highest level of customer service
• Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cro ss - selling and Client repurchase
• Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and suppor t and ensuring the Experience Michael Promise standards are achieved
• Support the team in building long term Client relationship, leveraging the different clienteling tools
• Establish a Client - centric mind set in store to ensure the highest level of Client experience and proactively handle Clie nt - related situations

• Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management
• Understand and properly execute all opening & closing register functions
• Assist in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/receiving related paperwork
• Participate in inventories

• Ensure the selling floor is neat, organized, stocked and reflects the correct visual image at all times
• Assist in the implementation and maintenance of all merchandising/ visual directives
• Ensure deliveries are properly processed in a timely manner
• Identify product concerns in a timely manner
• Communicate inventory needs to support the business goal

• Ensure image and grooming standards are professional and reflective of the brand image, at all times
• Adhere to work schedule, inclusive of time and attendance
• Support and assist in follow - up for all training programs and seminars

We are an Equal Opportunity Employer M/D/F/V

Make every future a success.
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