Offers “Michael Kors”

25 days agoMichael Kors

Assistant Manager, Sawgrass Mills Sunrise, Fl

  • Lauderdale (Ramsey County)
  • Teaching

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

JOB PROFILE: ASSISTANT STORE MANAGER
APRIL
2014
JOB PROFILE:
ASSISTANT STORE
MANAGER
PAGE
1
REPORTS TO:
Store Manager
DIVSION:
Retail
Assist Store Manager in management and daily operation of the store, including sales, customer service, operations and
administration, communication, marketing and merchandising. Ability to assume the responsibilities of the Store Manager in his/her
absenc
e.
MAIN
JOB
OBJECTIVE
SALES GENERATION
ESSENTIAL JOB RESPONSIBILITIES

Meet personal and store sales goals

Assist in the tracking, monitoring, and communication of business results

Ensure an elevated level of sales and service is practiced by all associates; lead by example

Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize
sales

Ensure all sales related policies and procedures are maintained

Demonstrate an in
-depth knowledge of the merchandise, and develop product knowledge among selling staff

Maintain a keen interest in the fashion industry and market trends
CUSTOMER SERVICE

Ensure all associates provide the highest level of customer service

Build and maintain repeat clientele by utilizing personal
client book and assisting staff with utilizing their client books

Resolve all client problems and complaints quickly and effectively

Assist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise)
OPERATIONS

Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory
management

Support and assist in staff training in all areas of appropriate register usage and maintenance

Understand and properl
y execute all management register functions

Participate in inventories

Understand and execute cash control procedures including: bank deposits, safe funds, petty cash

Only applicable for O
ffsite drivers: Responsible for driving product to and from the
Offsite
location on an as needed basis
MERCHANDISING/VISUAL

Assist in the implementation and maintenance of all merchandising/visual directives

Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times

Ensure deliveries are properly processed in a timely manner

Identify and communicate product concerns in a timely manner

Communicate inventory needs to support the business goal
HUMAN RESOURCES

Assist in the recruitment, training and development of staff

Assist in ensuring the integrity of payroll and the payroll process

Continually evaluate the performance of each associate and provide constant feedback to ensure results

Resolve all human resources issues in a timely and effective manner, partnering with HR when ne
cessary

Support and provide follow-
up for all training programs, seminars etc.

Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times

Sales Supervisor(s)
DIRECT REPORTS

Stock Supervisor(s)
Minimum 3 years retail experience with 1
-
2 years specialty management.

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

Make every future a success.
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