Offers “Merckgroup”

Expires soon Merckgroup

Sales Support Supervisor (Bulk Chemicals)

  • Internship
  • Poole (Poole)

Job description



Sales Support Supervisor (Bulk Chemicals)

Your role: Manage the EU Bulk & Custom quote support team of 6 and in its role providing support to sales staff for bulk, product portfolio. Provision of expert support to office and field sales staff on high value and challenging enquiries. In this way collaborate with and provide guidance to sales staff to ensure all sales opportunities are thoroughly and professionally explored.

·  Supervises the smooth running of the bulk and quote support Team.
·  Sets benchmarks and ensures team productivity and work quality are high.
·  Recruits, trains and develops staff within the team.
·  Ensures the team provides valuable support on “difficult to handle” enquiries in coordination with other CEX functions if required.
·  Ensures the team acts as an effective central point of contact through to sales for purchasing & production teams
·  Ensures the team acts as an effective central point of contact through to purchasing/production for sales support organizations.
·  Ensures the team supports distinct sales generating activities and risk management initiatives in conjunction with the EU Sales Manager.
·  Ensures the team acts as centralized point of contact for forecasting activities.
·  Designs and regularly generates metrics describing team activities.

 

Who you are:

·  Ability to communicate across boundaries and to develop relationships.
·  Experience in a similar function, supplychain/sales/manufacturing
·  Outstanding organizational skills.
·  Ability to shape and build teams across countries
·  Change management skills and experience
·  High computer systems literacy.
·  Ability to independently develop strategies and tactics for a given goal.
·  Strong, innate “customer service” mentality.
·  Experience in working and managing in a multicultural environment

 

To all recruitment agencies/suppliers: we are lucky enough to receive fantastic applications and have an in house recruitment team. Therefore unless you are formally requested by a member of the in house recruitment team to support us and then given access to our portal you are not engaged to work with Merck. Please do not contact hiring managers directly or send speculative profiles or CVs – we will not accept these as an introduction and you will not be paid any fee or considered for our preferred supplier list.

Job Requisition ID: 201030

Location: Poole

Career Level: D - Professional (4-9 years)

Working time model: full-time

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.

Job Segment: Sales Support, Manager, Field Sales, Change Management, Sales, Management

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