A mutually rewarding experience.
Work. Realize your ambitions. And realize there's more to being in business than just making a profit. That's the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet. What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.
Because it's never just about a single person, a single project or a single brand. It's about how you can grab everything that's within your reach here and use it to pursue mutual, long-term gain. It's about having ideas. And ideals. Being prepared to risk failure because the promise of success means we'll all be a little better off. It's that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.
About Mars, Incorporated
Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world's best-loved brands: M&M's®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN'S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.
The Training Coordinator is accountable for the development, execution and tracking of the training program developed in collaboration with the HSE, Q&FS and Production Managers. The Training Coordinator collaborates on the development of the over-arching training program, develops training materials, tracks associate participation, manages the logistics of delivering training, and at times presents training materials to teams and individuals.
1. Develop overall training strategy and program.
2. Develop and maintain training records for all associates site-wide on a skills matrix.
3. Training design and development methodology. Develop training materials such as videos, presentations, SOPs, pamphlets, e-learnings targeting specific skills as defined by the training program.
4. Coordinate onboarding of new hires.
5. Work with external vendors to provide specific technical training to site associates.
6. Provide “Train the Trainer” standards and sessions to shift leaders, JHSC members, Quality Technicians, etc. to enable them to deliver training modules within their teams.
7. Recommend training courses for areas with performance issues based on information from the FMOS process, direct observation on the production floor, and partnership with Supply Leadership Team, Shift Managers, Shift Leads and technical resources.
8. Schedule and coordinate individual and team training sessions.
9. Continuously seek and support new approaches, practices and processes to improve the efficiency of training services offered.
10. Amending and revising programs with subject matter experts as necessary, in order to adapt to changes in the work environment.
11. Work closely with Engineering/CVS to develop training requirements for new projects/processes.
12. Help line managers to solve specific training needs/problems, either one-on-one or in a group.
13. Negotiate a training schedule with site leadership.
14. Responsible for ensuring all associates are aware of training dates/times/locations.
15. Provide performance feedback to the leadership team for ratings purposes as it relates to certification levels, training completions, and overall engagement in the training program of associates.
16. Administrative Functions – Provides administrative support to the Plant Manager as requested.
Context and Scope:
This role will deliver training sessions as required to either end users or as part of “Train the Trainer” sessions. The Training Coordinator provides program feedback and suggestions to the Supply Leadership Team in an effort to continuously improve the overall program effectiveness.
The Training Coordinator is the first point of contact for new and onboarding associates. They are responsible for the logistics of onboarding training, uniforms, locker, and communications. Contact between MyP&O, Recruitment, and the Hiring Manager is required to ensure a positive first week for new Associates.
The Training Coordinator plays a critical role in Mars Supply Excellence. They are responsible for leading the Education & Training Pillar. They are also responsible for maintaining standard communication templates, as well as partnering to develop standardized work and ways of working. The Training Coordinator participates with Autonomous Maintenance, Focused Improvement, Factory Operating Systems, Progressive Maintenance and utilizes lean principals to drive a robust Education and Training cycle that is driven by loss analysis. They will help to develop standardized training and validation methodologies for effective and efficient gap closure as well as rapid knowledge sharing to drive improved performance.
The Training Coordinator supports the Plant Manager and Bolton Petcare Plant leadership team with administrative support as required. These duties will vary as priorities and needs arise. Examples will include purchasing/distribution of engagement gifts, preparation for visitors or other special projects/initiatives.
Education and Professional Qualfiications:
• Associates degree or higher in Human Resources, Education, Business Management, basic science or other business-related disciplines
• 3 years of experience in developing and delivering training as part of a manufacturing team or as a production supervisor.
Knowledge and Experience:
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations, etc.).
• Must have a good understanding of Adult learning practices.
• Proven ability to develop training materials from scratch and fully implement.
• Project management skills.
• Strong presentation and speaking skills.
• Effective collaboration
• Ability to multi-task and manage time efficiently.
• Proficiency in word processing, Excel (spreadsheets, matrix tables), internet software, e-mail.
• Ability to work any shift as needed.
• Ability to thrive in ambiguous environment.
• Ability to translate floor processes into documented training materials
• Preferred - Minimum 3 years of experience in a food production environment.
• Preferred - Knowledge of Good Manufacturing Practices.
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
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