Retail District Manager

Job description

A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

Mars has net sales of more than $33 billion, operates six business segments including Petcare, Chocolate, Wrigley, Food, Drinks, Symbioscience, and more than 75,000 Associates worldwide that are putting its Principles into action to make a difference for people and the planet through its performance.

Mars brands include: Petcare – PEDIGREE®, ROYAL CANIN®, WHISKAS®, BANFIELD® Pet Hospital, CESAR®, SHEBA®, DREAMIES® and NUTRO®; Chocolate – M&M’S®, SNICKERS®, DOVE®, GALAXY®, MARS®, MILKY WAY® and TWIX®; Wrigley – DOUBLEMINT®, EXTRA®, ORBIT® and 5™ chewing gums, SKITTLES® and STARBURST® candies, and ALTOIDS® AND LIFESAVERS® mints. Food – UNCLE BEN’S®, DOLMIO®, EBLY®, MASTERFOODS®, SEEDS OF CHANGE® and ROYCO®; Drinks – ALTERRA COFFEE ROASTERS™, THE BRIGHT TEA COMPANY™, KLIX® and FLAVIA®; Symbioscience – COCOAVIA® and WISDOM PANEL®.

 

Purpose of Role:

To help the Omni Channel achieve its volume and profit goals in healthy pet diets by supporting the Omni sales strategy and delivering account specific sales goals.  Responsibilities include developing business plans and cultivating customer relationships that result in client satisfaction and the opportunity for Royal Canin to become the reference in healthy pet diets.  The District Manager is responsible for meeting the following principal accountabilities in all retail units within his/her territory including Petco, Petsmart, and other chain, and/or independent retail pet specialty stores.

 

Principal Accountabilities

·  Achievement oriented, with the ability to multi-task and handle multiple clients in a dynamic, fast-paced environment
·  Develop an understanding of customer needs by expanding basic product knowledge to enhance services.  Assist Retail outlets in growing their business by identifying potential upsell opportunities.
·  Establish and grow relationships with key decision-makers and influencers within customer base
·  Collaborate across Royal Canin channels to help achieve an optimal customer experience
·  Ability to translate knowledge of our products, categories and customer data into business opportunities.
·  Execute the Omni Channel sales strategy within assigned territory.
·  Prioritize key retail accounts within a territory and work with the Region Manager to develop an effective routing and call frequency strategy.
·  Develop and deliver compelling, data-driven sales presentations to retail decision makers.
·  Budget and reporting:  Complete CRM call reports, expense reports and presentations in a timely and accurate manner.
·  Constantly strive to improve knowledge and abilities.

Key Experiences

·  Proven experience and ability to analyze customer problems and trends to offer suggestions and recommendations for improvement and success required
·  Like experience in a customer focused, account management, revenue driven environment required
·  Minimum of 2 years business to business sales with a successful track record
·  Excellent communication and interpersonal skills
·  Strong PC skills
·  Ability to travel 40-60%

 

Education / Experience Equivalence

·  Bachelor’s degree in Business, Marketing, Veterinary Science or other relevant area is desirable or 8+ years of B2B sales experience.

 

Mars Leadership Competencies

·  Action Oriented
·  Customer Focus
·  Dealing with Ambiguity
·  Planning
·  Priority Setting

 

Mars Functional Competencies

·  Selling
·  Leveraging Insights
·  Customer Account Management

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.