Spa Therapist

Job description

Key tasks

- Deliver a variety of spa services (body treatments, massages, facials) in a safe and comfortable manner
- Helps to promote the spa services and products to hotel guests
- Be thoroughly familiar and able to recommend spa products and treatments as well as know pertinent hotel information
- Maintains spa and treatment room appearance, cleanliness according to standar operating procedures
- Maintains equipment and sample inventory of products
- Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of the day
- Maintain positive guest relations at all times and maintain client details confidentiality
- Try to resolve guest complaints, ensuring guest satisfaction and inform the management about any incidents or guest complaints.
- Ensures that high standards of cleanliness and safety is maintained at the Spa

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

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Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Health / Social
Professional experiences 1 to 2 years
Languages essential English
Optional languages Arabic
Romanian (Working level)

Essential and optional requirements

- NationalQualification in Massage - Physiotherapy and Kinesis Therapy
- University Diploma/Equivalent
- Atleast 2 years of related work experience in the same sector
- Strong interpersonal skills
- Excellent communicationand organizational skills
- Beauty and skin care experience

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