Job Number 22103979 Job Category Sales & Marketing Location Rayong Marriott Resort & Spa, 99/5 Moo 2, Pae-Klaeng-Kram Road, Rayong, Rayong, Thailand VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience \u2022 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR \u2022 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities \u2022 Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. \u2022 Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. \u2022 Develops relationships within community to strengthen and expand customer base for sales opportunities. \u2022 Manages and develops relationships with key internal and external stakeholders. \u2022 Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities \u2022 Participates in sales calls with members of sales team to acquire new business and/or close on business. \u2022 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue \u2022 Identifies new business to achieve personal and location revenue goals. \u2022 Understands the overall market - competitors\u2019 strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. \u2022 Closes the best opportunities for the location based on market conditions and location needs. \u2022 Gains understanding of the location\u2019s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service \u2022 Supports the company\u2019s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. \u2022 Services our customers in order to grow share of the account. \u2022 Executes and supports the company\u2019s customer service standards. \u2022 Provides excellent customer service consistent with the daily service basics of the company. \u2022 Sets a positive example for guest relations. \u2022 Interacts with guests to obtain feedback on product quality and service levels. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International\u2019s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\u2019re happy, our guests will be happy. It\u2019s as simple as that. Our hotels offer a work experience unlike any other, where you\u2019ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That\u2019s The JW Treatment™.