Posting Date Dec 29, 2020
Job Number 20202376
Job Category Sales & Marketing
Location Fairfield by Marriott South Binh Duong, No. 5 Huu Nghi Avenue, Thuan An, Song Be, Viet Nam VIEW ON MAP
Brand Fairfield Inn & Suites
Position Type Non-Management
Fairfield Inn & Suites by Marriott allows guests to travel with confidence by giving them just what they need at an exceptional value. As a member of our team you'll deliver outstanding service so travel is easy, comfortable and productive for our guests. Find Your World™ at Fairfield Inn & Suites by Marriott.
Fairfield by Marriott South Binh Duong Vietnam is a 181-key hotel with 1 All Day Dining outlet, 1 poolside bar and 2 meetings rooms at a total event space of 176 Sq M.
Binh Duong is a province of Vietnam, located immediately to the north of Ho Chi Minh City. Fairfield by Marriott South Binh Duong Vietnam is located on Huu Nghi Avenue, within the Vietnam-Singapore Industrial Park I - Binh Duong, which offers good proximity to corporate demand generators within VSIP I. The hotel offers good visibility and accessibility, being located just off the main thoroughfare QL13 which connects Binh Duong to HCMC. It is approximately 20 KM (45 minutes’ drive) north of HCMC city center and 20 KM (45 minutes’ drive) northeast of Tan Son Nhat International Airport. The location is also close to retail and dining amenities within the Aeon Mall Binh Duong Canary and Lotte Mart, both within 5 minutes’ drive away. The hotel is projected to open in 1 March 2021.
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.