Offers “Marriott”

23 days agoMarriott

Sales Coordinator 销售协调员

  • CHINA
  • Teaching

Job description

Posting Date Mar 10, 2021
Job Number 21019716
Job Category Sales & Marketing
Location Four Points by Sheraton Danzhou, No.1 Guosheng Road, Danzhou, Hainan, China VIEW ON MAP
Brand Four Points
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.

POSITION SUMMARY

 

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

 

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 

履行办公室的职责,支持销售和市场(例如,归档,发送电子邮件,打字,传真,复印)。在整个销售过程中准备与销售相关的文件(如提案、合同或宴会订单)。提升公司内部和外部的品牌形象。收集资料和收集信息包(例如,宣传册,宣传材料)。使用销售技巧最大化收入,同时保持现有的客人对万豪的忠诚度。输入、检索、核对和验证销售过程中涉及的软件中的信息(例如,佣金、线索、第三方)。回答客人关于酒店设施/服务的问题(例如:营业时间、房价和房间类型、套餐、促销活动、娱乐、餐厅、特别活动)。作为客户的联络人,通过电话和电子邮件与客户沟通,回应客户的问题和要求。遵守公司所有的政策和程序;确保制服和个人形象整洁和专业;维护专有信息的机密性;保护公司资产。按照公司标准欢迎和感谢所有客人;预见并满足客人的服务需求;真诚地感谢客人。用清晰专业的语言与他人交谈;准确、完整地准备和审核书面文件;使用适当的礼仪接听电话。与他人建立并保持良好的工作关系;支持团队达成共同目标;倾听并对其他员工的担忧做出适当的回应。符合质量保证的要求和标准。在没有帮助的情况下移动、举起、搬运、推、拉和放置重量小于或等于10磅的物体。完成上级要求的其他合理工作。万豪国际是一个提供平等机会的雇主。我们相信雇佣多元化的员工队伍,并保持包容和以人为本的文化。我们承诺在任何受保护的基础上,如残疾和退伍军人身份,或适用法律涵盖的任何其他基础上,不受歧视。

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