Restaurant Host/Hostess

Job description

We are looking forward to welcoming you into a world of career development, where there is a real focus on sharpening your skills within a world-class environment. St Pancras Renaissance hotel promotes exceptional skills, and you will have a platform on which you can showcase your expertise and creativity. A team of expert hospitality professionals awaits you.

Our ideal Host/Hostess

What we're looking for
· A team-first attitude, positive outlook and outgoing personality
· Great hospitality skills as well as attention to detail
· Previous experience in a similar quality, five-star, high volume environment is a big plus
As our new Host/Hostess, you will be responsible for

· You will deliver the warmest of five star welcomes in our food & beverage outlets.

· Our guests visit us with expectations of attentive yet relaxed service where your personality and professionalism are delivered in equal measures.

· The reality of your role and the responsibility you hold is that you can either make or break a guest experience depending on the service you provide. One warm smile and one warm welcome at a time is how we've built our reputation and it's your job to uphold this!

· Goodbyes are just as important as a warm welcome and creating memorable moments for our guests in your role is key. You will also be responsible for using reservation systems, answering guest enquiries (both telephone and email), and delivering information on pricing, product and menu items.

Desired profile

Qualifications :

Your Rewards and Benefits

In addition to the benefits you would expect from being part of a luxury, iconic brand, we also offer the following benefits:

Discount across our food and beverage outlets as well as discounted stays
·  Monthly recognition events
·  National and international career development opportunities
·  Discount at major retailers across the UK
·  Access to free language lessons
·  Meals on duty and so much more...
Experience the dramatic St. Pancras Renaissance Hotel London. Our historic hotel, originally designed by famed architect George Gilbert Scott, first opened its doors as the Midland Grand in 1873 and welcomed guests traveling through St. Pancras Station. Now, this iconic, five-star luxury hotel has been reborn to combine today's modern conveniences with the elegance of yesterday's grand accommodations.

Part of Marriott International, the world's largest travel company, we are now recruiting for an experienced Host/Hostess to join our award winning team.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.