Offers “Marriott”

Expires soon Marriott

Porter/Valet Attendant - Part Time

  • Brisbane (BRIS CITY CNTRY)
  • Marketing

Job description



Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels , Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Desired profile



Qualifications :

CORE RESPONSIBILITIES:

·  Arrive at work on time in the correct attire, conforming with the Brisbane Marriott Hotel grooming LSOP.
·  Obtain a solid knowledge of the hotel product, including room types, rates, food and beverage outlets and other hotel features and guest facilities.
·  Support and abide with the Brisbane Marriott Hotel LSOP's pertaining to Anti–Discrimination, Sexual Harassment, Equal Employment Opportunity and Guarantee of Fair Treatment.
·  Perform all duties to satisfy the Marriott “Business Ethics” value system of integrity, fairness, respect, honesty and trust.
·  Be aware of all environmental practices, policies and procedures and implement these on a daily basis.
·  Be aware and adhere to all Brisbane Marriott Hotel Work Health and Safety and Security policies and procedures.
·  Perform any reasonable task as requested by management.



POSITION RESPONSIBILITIES:

·  Greet and welcome all guests in a polite and friendly manner.
·  Have a complete knowledge of room types, rates and hotel matrix.
·  Be fully conversant at all times with activities and facilities within the hotel, operating hours, costs, etc.
·  Be fully conversant with all aspects of Brisbane and its services, specifically tourist attractions, restaurants, theatre, shopping, etc.
·  Anticipate guest needs and handle guest inquiries in a helpful and attentive manner.
·  Ensure the foyer areas, driveways and Porte cochere are in a spotless condition at all times.
·  Assist all guests with luggage; collect and deliver with minimum delay.
·  Attend to ‘Flags' as per departmental procedure.
·  Receive, handle and relay any messages, mail and facsimiles in an efficient and timely manner as per departmental procedure.
·  Have complete knowledge of Marriott policies and procedures and keep knowledge updated via Concierge Diary / Log and Memo Log.
·  Ensure information is transferred from shift to shift via Log Book, ensuring a smooth transition from shift to shift.
·  Valet park cars taking the utmost care as per departmental procedure.
·  Attend meetings and training sessions as required.
·  Liaise with other departments throughout the hotel in a diplomatic and professional manner.
·  Assist other departments if and when required, as direct by a senior associate.
·  Ensure the Concierge Desk is adequately stocked with stationery and all other requirements, eg. maps, tourist information, etc.
·  The Hotel requires that you will follow established Workplace Health and Safety rules and regulations and demonstrate duty of care to all of our associates.
·  Perform any other duties as requested by Senior Management.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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