Night Receptionist- Bristol Royal Hotel

Job description

Are you a friendly, confident and enthusiastic individual seeking a career in hospitality? We have an exciting opportunity in our Front Office Night team as a Night Audit/ Receptionist You will be part of the Marriott family offering outstanding service to our guests and associates. You will also have access to our exclusive benefits and training opportunities!

Main Duties

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Follow Brand Standards in all aspects of the job role

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Promoting a welcoming environment

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Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date.

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Process all payment types such as room charges, cash, checks, debit, or credit.

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Sell a room/accommodation to guests without reservations based on availability

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Operate telephone switchboard station, process requests for wake up calls, and advise guest of any messages

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To assist with guest queries, i.e. places of local interest, local travel facilities, theatres, restaurants etc.

What do you need to apply?

You do not have to have any specific qualifications in order to apply, but desirable if you have experience within hospitality. We look for enthusiasm, ability to adapt, well presented, excellent customer service skills and flexibility to work all shift patterns.

Benefits include

Free hot meals on shifts

Free use of our on-site leisure facilities including the Gym

3 course birthday dinner each year

Discounted stays at Marriott hotels worldwide

Cycle to work scheme

Free Car parking

Uniform

Service awards and recognition gifts

A little more about us..

The Marriott International brand has more than 500 global locations; we advance in the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under UK or local laws.

Desired profile

Qualifications :