Offers “Marriott”

17 days agoMarriott

Marketing Communications Manager


Job description

Job Number 24114333
Job Category Sales & Marketing
Location Courtyard Singapore Novena, 99 Irrawaddy Road, Novena, Singapore, Singapore, Singapore VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management


Responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations.  Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.




Managing Marketing Communications Activities


·  Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual.  Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.
·  Compares actual achievements against goals on a regular basis and takes corrective action.
·  Planning of all mailing activities, and oversees their execution.
·  Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.
·  Prepares on a timely basis the monthly sales & marketing “communications” report.
·  Supervises and directs photography for advertising, collateral and public relations purposes, the advertising agency and the field marketing department at corporate office.
·  Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library.
·  Supervises operations of the in-house art department.
·  Monitors activities of competitor hotels and trends within the industry.


Managing Public Relations Activities

·  Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.
·  Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships
·  Prepares press releases for appropriate targeted media, locally, regionally and  internationally.
·  Works closely with the corporate and international press offices on developing story angles.
·  Plays a key role in community and government relations as well as VIP handling.   
·  Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.
·  Creates and organizes press promotional activities.
·  Participates in the press events/trips organized by the regional PR offices as required.
·  Conducts press blitzes when appropriate.
·  Ensures press kit information is comprehensive and kept up-to-date.


Managing Advertising Activities 

·  Works with the respective department in charge and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.
·  Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.
·  Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.
·  Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.
·  Monitors and maintains media schedules as well as prompt settlement of accounts.

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