IT Manager

Job description

The Tribute Portfolio features a select group of independent partner hotels, each with its own personality, experience, style and features. Located in emerging neighborhoods and cities around the world, Tribute guests favor hotel stays that reflect their own unique and personal styles and serve as a beacon for likeminded individuals. Be a part of our team and help us create new communities all over the world.

The Canopi offers a one-of-a-kind holiday experience for family and adventure seeker alike. Nestled amidst the lush greens and forestry of Bintan Island, The Canopi was borne from the passion of reconnecting today's modern society with nature and outdoor adventure, with a touch of class.

Unique by design, The Canopi's luxurious safari themed tents (45 – 52 meter square) drew inspiration from the 18th century colonial explorer. The Canopi presents the best nature has to offer, yet all the comfort and indulgence befitting the modern, sophisticated travelers. Complete with modern luxuries such as air-conditioning, Wi-Fi, spa, meeting rooms and all-day dining facilities. The Canopi is also an ideal destination for corporate events and weddings.

The resort is set within Chill Cove @ Treasure Bay Bintan, a vibrant adventure playground that spans over 90 hectares, with private mangrove nature park and South East Asia's first Crystal Lagoon to boasts. This property also has one of the best-rated locations in Lagoi with Tanjung Pinang 30 km from the property. At 6.3 hectares, the iconic lagoon is also region's largest man-made seawater lagoon. Besides its stunning crystalline azure waters, “Glampers” can enjoy a diverse range of water activities hosted within the lagoon such as family-friendly bumper boat ride, fun slides and exhilarating wakeboarding action.

Desired profile

Qualifications :

JOB SUMMARY

As a member of the property management staff, contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives. Position is responsible to the property for all technology planning, decision-making, implementation, and maintenance. May manage property systems technicians and interfaces with vendors, owners, Executive Committee and property staff.

CANDIDATE PROFILE

Education and Experience

·  BS/BA or equivalent work experience. Additionally, 3-5 years experience in like position.
·  Previous experience in IR Global Field Services or Marriott Systems Support desirable.
·  System-related professional certifications desired.
·  Pre-Opening or conversion hotel experience preferred.
·  Local Indonesian national preferred.

CORE WORK ACTIVITIES

Ensuring Client Technology Needs are Met

• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

• Monitors, verifies and manages the acquisition and maintenance of property based systems.

• Analyzes information, identifies current and potential problems and proposes solutions.

• Maintains, inspects and repairs equipment.

• Inspects and verifies the maintenance of the equipment or the environment.

• Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.

• Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.

• Verifies solutions are consistent with the client's needs and brand specific IR environment.

• Administers and maintains mail and email.

• Maintains inventories and manages IT hardware/software.

• Provides Internet support and maintenance (if applicable)

• Provides cable management support.

• Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.

• Consults on specific application issues or hardware/software problems.

• Provides feedback to Lodging IR on application functional performance and system performance.

Managing Projects and Policies

• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

• Monitors processes and evaluating information according to SOP and LSOP requirements.

• Enforces IR policies and standards protecting company hardware, software and other resources at the property.

• Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.

Maintaining Information Systems and Technology Goals

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.

• Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification.

• Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.

• Verifies proper asset management.

• Performs on-site monitoring of all projects.

• Verifies that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.

Demonstrating and Applying IR Knowledge

• Keeps up-to-date technically and applies new knowledge to your job.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Provides technical expertise and support.

Leading IR Team

• Serves as a role model to demonstrate appropriate behaviors.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Celebrates successes and publicly recognizes the contributions of team members.

• Provides a technical perspective to information needs along with cost/benefits understanding in an influencing role.

Managing and Conducting Human Resource Activities

• Verifies employees are treated fairly and equitably.

• Verifies property policies are administered fairly and consistently.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.

• Manages vendors for property IT requirements functioning as escalation point for problem resolution.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.