IT Assistant Manager

Job description

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Desired profile

Qualifications :

Explore our very big world

As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you will get to entertain and meet people from all over the world as you build your experience. You will find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options.

What you'll do

As the right-hand man of our Senior IT Manager you'll have to:

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Troubleshoot and resolve technical problems or issues related to computer software and systems.

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Provide technical guidance and recommendations to resolve business problems.

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Analyse, recommend, and implement process improvements.

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Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment.

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Troubleshoot, modify, support, manage, and maintain applications programs and user accounts.

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Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

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Train or instruct users in the proper use of hardware or software.

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Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning.

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Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.

Perks you deserve

We will support you in and out of the workplace by offering:

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Learning and development opportunities

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Team-spirited co-workers

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Encouraging management

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Wellbeing programs

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Discounts on hotel rooms, gift shop items, food and beverage

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Recognition programs

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.