Job Number 23202192 Job Category Administrative Location Delta Hotels Forest of Arden Country Club, Maxstoke Lane, Birmingham, England, United Kingdom VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Explore our very big world As a world-class leader in the travel industry, there\u2019s no better place than Marriott International to make your mark. Joining us, you\u2019ll get to entertain and meet people from all over the world as you build your experience. You\u2019ll find a place where your personality and ideas are appreciated just as much as the work you do. And you\u2019ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. The impact you\u2019ll make When a guest walks into any of our rooms \u2013 imagine that first look around they take. Followed by that sigh of relief because they\u2019ve arrived to their home away from home, be it for a night or a week, and it\u2019s perfect. Everything is exactly in its place. Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they\u2019re in good hands while staying with us. That\u2019s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer. You\u2019ll work alongside a team of passionate individuals with many years of experience, you will be allocated a work place mentor to help support you in the workplace. As well as on the job training, your Level 2 certificate in Housekeeing will be completed through Inspiro Training over a 24 month period and includes time spent at the beginning of the programme completing your enrolment & initial functional skills assessments, as well as an End point assessment to complete your training and gain your qualification. A qualified Assessor will visit you in the workplace on a regular basisi. What you\u2019ll do Replace guest amenities and supplies in rooms Make beds and fold sheets Remove rubbish, recycling, dirty linen and room service items Greet guests and take care of requests Straighten desk items, furniture and appliances Dust, polish and remove marks from walls and furnishings Vacuum carpets and floor care duties Clean bathrooms, replace amenities and towels What we\u2019re looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details No Experience? No problem! - bring personality and dedication and we will provide the training. Perks you deserve In addition to an hourly rate of £10.00 ensuring you are paid for every hour worked, we\u2019ll support you in and out of the workplace by offering: Health & Wellbeing - complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important Meals - Tasty and Varied Meals in our Associate Dining Facility Uniform & dry-cleaning service Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema\u2019s and more Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide Holidays - 20 days holiday plus 8 Bank Holidays increasing with service Pay - Annual Performance Related Pay Review Service Charge - Eligibility to receive Service Charge Health - Cycle to work scheme Pension & Life Assurance Flexibility \u2013 do you need flexibility in your life, talk to us as we know worklife balance is important Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service Develop and Grow - Comprehensive Training and Development programs Career - career progression opportunities are endless as the #1 leader in hospitality worldwide Celebrate - Awards and Recognition Celebrations Events - Monthly Calendar of Associate Focused & Fun Events With this role you will be working 40 hours per week over 5 days, including weekends on day shifts although there may be the need to cover the odd late should the need arise - do you need flexibility in your life? We are happy to discuss this with you! Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, age and veteran status, or any other basis covered under applicable law. APPRTC1 Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don\u2019t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what\u2019s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.