General Manager - Franchised

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, HHM Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Opportunity:  General Manager

 

The Washington Marriott Capitol Hill is seeking a General Manager to lead the team. The General Manager will be responsible for managing hotel operations to maximize profits and achieve the highest level of guest satisfaction.

 

Your Growth Path

Area General Manager – Regional Director of Operations

 

Your Focuses

Leadership

Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
Implement best practices to uphold quality and safety standards.
Follow sustainability guidelines and practices related to the HHM Hotels EarthView program.

Employee Development

Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

 

Your Background and Skills

Associate or Bachelor’s Degree in Business, Hospitality or a related field is preferred.
10 years in operations management or similar leadership role in a full-service hotel.
Marriott experience is preferred.
Financial acumen and the ability to develop budgets, and manage financial performance.

 

HHM Hotels Benefits and Perks

Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Quarterly Bonuses and Incentives
24/7 access to TELUS Health, a confidential work-life resource.
Educational/Professional Development
Technology Reimbursements

 

The salary range for this position is $185,000.00 to $210,000.00 annually.

This company is an equal opportunity employer.

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