Offers “Marriott”

29 days agoMarriott

Front Office Manager - Franchised

  • Birmingham (City and Borough of Birmingham)
  • Accounting / Management control

Job description

Job Number 24015601 Job Category Rooms & Guest Services Operations Location Aloft Birmingham Eastside, 4 Woodcock Street, Birmingham, West Midlands, United Kingdom VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management Additional Information: This hotel is owned and operated by an independent franchisee, Aimbridge Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel\u2019s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. JOB SUMMARY As Front Office Manager you will lead the Front Office operation and team, always ensuring the delivery of an exceptional guest experience and ensuring all customer enquiries and requests for bookings are dealt with promptly, courteously, and efficiently, always achieving the best revenue streams. you will also oversee all recruitment and continual development of the front office team ensuring departmental objectives for the team are set and feedback is provided on a regular basis. Job Requirements To be successful in this role, the ideal candidate will have previous experience operating in a similar role, including experience of leading a team. Benefits include: Subsidized meals on duty. Paid breaks. Financial contribution towards childcare from day 1 of employment. Annual wellbeing allowance of £350 from your second year of employment. A minimum of 33 days holiday. Wage stream. stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing. 24/7 access to our employee assistance programmed. Company sick pay \u2013 giving you piece of mind when you need it the most. Annual reviews for salary and employee benefits. Festive salary enhancements. A genuine commitment to your personal and professional growth through our excellent Learning & Development offerings Regular recognition of your contribution, including team appreciation days and events, quarterly and annual awards and on-the-spot rewards via our online recognition platform. Salary up to £35,000 per annum This company is an equal opportunity employer. frnch1

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