Franchised Front Office Supervisor

Job description

Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.

Please apply via email at:

Desired profile

Additional Information: This hotel is owned and operated by an independent franchisee, Buffalo Lodging Associates. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job description :

Responsible for assisting in the coordination of front office operations of the hotel while providing support the management team. Assist in overseeing guest services and front office operations; ensuring superior service is a priority. Supervises front office team with responsibilities to include, interviewing, hiring, training employees. Addresses and resolves guests service concerns.




Job requirements :

Previous experience in a supervisory hotel front office role. Marriott brand experience preferred. Computer knowledge including intranet, property management system, Word and Excel and Outlook proficiency. Must have a valid drivers license and acceptable driving history subject to company approval.

Assists in maximization of Customer Service by attaining 80% or better on Franchise Guest Service Scores. Demonstrates excellent communication skills both verbal and written.

This company is an equal opportunity employer.

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