Offers “Marriott”

31 days agoMarriott

Franchised Front Desk Supervisor

  • Goshen (Addison County)
  • Hotels - Restaurants

Job description

Posting Date Sep 03, 2021 Job Number 21099336 Job Category Rooms & Guest Services Operations Location Fairfield Inn & Suites Goshen Middletown, 20 Hatfield Lane, Goshen, New York, United States VIEW ON MAP Brand Fairfield Inn & Suites Schedule Full-Time Relocation? Y Position Type Non-Management Located Remotely? N Additional Information: This hotel is owned and operated by an independent franchisee, Canon Hospitality Management LLC. The franchisee controls all aspects of the hotel\u2019s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International. JOB SUMMARY Come take a leadership role at our brand new Fairfield by Marriott hotel in Goshen, NY. Responsibilities: Assisting with the overall performance of the hotels operation to include, but not limited to Guest Satisfaction, Brand Quality Assurance, Budget and Labor Executes the training of all associates as it relates to brand and company standards to maximize revenues and service culture Responsible for maintaining compliance, and up to date on new initiatives for the brand and company Be aware of, and in compliance with, all local and state laws Implement and train on all CHM procedures that relate to cost control and inventory management Maintain positive relationships with Management, Company, Owners and Clients Support and inspect safety and security standards to ensure compliance Support guest experience and satisfaction in all operations Work closely with corporate team\u2019s leadership to ensure property and company goals are being achieved Assist with Accounts Payable, Accounts Receivable, Guest Voice and the Sales Process Qualifications: Supervisory experience with major hotel brands The skills and experience to lead a team to consistently and deliver exceptional guest service Knowledge of local and state compliance laws The ability to implement CHM procedures as they relate to cost control and inventory management The ability to ensure that hotel policies and brand standards are consistently followed Effective communication and problem-solving skills as it relates to guests and associates. Must be able to effectively communicate both verbally and written with all level of associates and guests in an attentive, friendly, courteous and service oriented manner. Must be able to multitask and prioritize to meet deadlines The ability to develop the leadership qualities of all staff Comply with CHM regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. The ability to maintain positive relationships with the management company, property owners, and clients This company is an equal opportunity employer. frnch1

Make every future a success.
  • Job directory
  • Business directory