Franchised Assistant General Manager

Job description

Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.

Please apply via online : http://tinyurl.com/yd3rj8vm

Desired profile

Qualifications :

Additional Information: This hotel is owned and operated by an independent franchisee, Shannon Bader . The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Description :




We are currently seeking a high performing Assistant General Manager (AGM). This is the number two position for the hotel in charge of total hotel operations. Hotel operations experience is required. Experience managing a team-managing managers.

Courtyard Philadelphia Valley Forge/ Collegeville
Cut and paste this link in your browser:
https://www.marriott.com/hotels/travel/phlvg-courtyard-philadelphia-valley-forge-collegeville/

Hotel Facts
·  -2018 TripAdvisor Certificate of Excellence!
·  -5 Floors, 132 Rooms
·  -4 Meeting Rooms - 3,364 total sq ft of meeting space
Summary:



Manage the functional areas of guest registration, night audit, guest reservations, housekeeping/laundry, and food and beverages areas to ascertain guest satisfaction and associate satisfaction and maximize hotel profitability. Personifies the example for the staff and other managers. Always considers financial components of operations and appropriately matches up direction with guest satisfaction. Assist general manager in day-to-day operations of the hotel and is acting manager in the general manager absence.

Key Accountabilities
·  GSS/ESS: Ensure goals are met for all guest service related measures
·  Market Share: Hotel at natural rank or higher
·  Overall Hotel Operations: Smooth and efficient day to day operations;
·  hourly productivity on target
·  AES: Associate engagement scores and impact plans (plans and actions executed and measured)
Competencies:
·  Inspires Followership
·  Resourceful
·  Change Leader
·  Develop Talent
·  Developing Leaders
·  Generate Revenue
·  Goal Setting
·  Motivation
·  Results Oriented
·  Select and Recruit Talent
·  Written Communication
Skills:
·  Strong knowledge of whole hotel operations Ability to prioritize business objectives Strong communication skills Excels at selecting top talent Customer focus
·  Ability to assess/evaluate other associates performance in a fair and consistent manner.
·  Ability to supervise, train and motivate multiple levels of managers.
·  Possess advanced knowledge of the principles and practices within all hotel disciplines, including experiential knowledge for management of people and complex problems.

Education/Experience:

·  College Degree required minimum 2 year degree.
·  Experience in similar leadership role required.

This company is an equal opportunity employer.

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