Food and Beverage Supervisor

Job description

Experience London in an entirely new way at our 4-star hotel. Boasting a central location and elegant amenities, the London Marriott Hotel Marble Arch is committed to exceeding your expectations. Our well-appointed accommodation is filled with contemporary perks - from flat-screen TVs and high-speed Internet access to luxury bedding and premium bath products. Our hotel restaurant, offers a taste of the Continent here in London, as well as perfectly prepared British-inspired classics. A fully-equipped on-site Leisure Club and a heated indoor pool help you to stay fit and focused during your London stay. And our light-filled event venues provide a magnificent backdrop for weddings, conferences, and private gatherings of up to 200. Finally, with Buckingham Palace, Oxford Street shopping, and the West End just a few moments away from the hotel, you can discover the very best of Central London while you're with us. 4-star sophistication awaits you at the London Marriott Hotel Marble Arch.

Desired profile

Job Summary

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.