FLEX Senior Analyst - Software Asset Management

Job description

This is a temporary position. 

The Department of Global Technology Procurement & Asset Management is a sub-group of the Global Technology Procurement “GTP” organization. The mission of this Department is to proactively source, procure, and manage hardware and software assets utilized at Marriott International headquarters and by the properties, including workforce tools, to reduce costs, eliminate waste, reduce delivery times, and extract the most value out of existing assets. 

 

This role will provide Software Asset Management “SAM” support to the Global Technology Procurement & Asset Management team. The ideal candidate will have experience in managing and analyzing large volumes of enterprise level data, including data from conversions, acquisitions, and integrations with a high level of reliability.

 

 

EXPECTED CONTRIBUTIONS

·  Proactively monitors, enforces, and updates the workforce technology hardware and software standards to meet business requirements and evolving needs.
·  Maintains asset information in the asset management tool, including product models, discovery models, product contracts and software entitlements defined within the scope of their area.
·  Tracks, monitors, and analyzes asset data for utilization, deployment, and reconciliation to drive compliance and cost savings. 
·  Supports analytical activities related to workforce technology sourcing and renewals, including developing moderately complex financial models to help leadership make informed business decisions.
·  Applies data management best practices to cleanse, process, document, validate and report asset management data.
·  Responsible for developing and distributing regular reports in Excel and PowerPoint to Global Technology Procurement leadership. 
·  Leverages data to identify and surface opportunities to reduce costs, reduce risks, and/or improve operational efficiencies. 
·  Assists with presentation development for executive audiences. 
·  Establishes and maintains effective relationships with internal stakeholders and vendors.
·  Enables self-service for employees procuring workforce technology assets through Marriott’s established procurement process. 
·  Performs other analyses as required.

 

Software Asset Management Data Analytics Specific processes:

·  Support data analytics and maintenance required to sustain and mature Marriott’s software asset management program.
·  Serve as SAM data normalization specialist, to ensure the data is integrated into the CMDB from other sources is commercially viable.
·  Assist with SAM maturation project management and implementation. 
·  Assist in asset management life-cycle activities, from acquisition through retirement/disposal:
·  Proactively tracks and manages certain software in the asset management tool, including license costs, counts, usage, and forecasts. 
·  Reconciles installed software vs. licensed entitlements and remediates software non-compliance by initiating removals or additional purchases based on needs.
·  Performs process governance through monitoring, measuring, and reporting on asset Key Performance Indicators (KPIs) to internal stakeholders.
·  Establishes SAM Lifecycle process based on recommendations and industry best practices. 
·  Create metrics dashboard for GTP.

 

CANDIDATE PROFILE 

·  Minimum of 3 years relevant work experience including complex data analysis and financial modeling or equivalent work experience 
·  Previous Service Now Software Asset Management experience preferred.
·  Knowledge of Bigfix, Maark & WorkspaceOne or other discovery tools.
·  Knowledge of ServiceNow and Flexera or other asset management tools.
·  Strong excel spreadsheet skills, word processing, and presentation software skills. 
·  Ability to organize and interpret complex, detailed asset management information and present analytical results in manner appropriate for senior management decision-making (both orally and in writing, in memos or presentation format) .
·  Capable of extracting, interpreting, and manipulating database table structures. 
·  Ability to manage multiple projects, and work both independently and as part of a team.  
·  Excellent interpersonal skills; able to maintain effective relationships with internal and external customers. 
·  Ability to collaborate with others and to work effectively in a team environment.
·  Strong communication skills, creating an environment allowing timely information flows throughout the organization. 
·  Strong organizational skills with an attention to detail.
·  Ability to translate analytical results to simple terms.
·  Ability to concurrently navigate multiple tools sets and systems.

 

Education and Professional Certification 

·  Bachelor’s Degree required or equivalent experience
·  ITIL certification(s,) CSAM and/or ServiceNow Certification(s) a plus

 

The pay range for this position is $33.94 to $55.77 per hour.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.