Offers “Marriott”

14 days agoMarriott

Chinese Senior Sous Chef- Empire Tower Restaurant

  • Hotels - Restaurants

Job description

Job Number 24023757 Job Category Food and Beverage & Culinary Location Bangkok Marriott Marquis Queen\u2019s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience \u2022 High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR \u2022 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Leading Culinary Team \u2022 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. \u2022 Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. \u2022 Encourages and builds mutual trust, respect, and cooperation among team members. \u2022 Serves as a role model to demonstrate appropriate behaviors. \u2022 Ensures and maintains the productivity level of employees. \u2022 Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns. \u2022 Ensures employees understand expectations and parameters. \u2022 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. \u2022 Celebrates successes by publicly recognizing the contributions of team members. \u2022 Leads shifts while personally preparing food items and executing requests based on required specifications. \u2022 Supervises and coordinates activities of cooks and workers engaged in food preparation. Ensuring Culinary Standards and Responsibilities are Met \u2022 Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. \u2022 Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. \u2022 Recognizes superior quality products, presentations and flavor. \u2022 Ensures compliance with food handling and sanitation standards. \u2022 Follows proper handling and right temperature of all food products. \u2022 Ensures employees maintain required food handling and sanitation certifications. \u2022 Assists Executive Chef with all kitchen operations. \u2022 Maintains purchasing, receiving and food storage standards. \u2022 Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. \u2022 Checks the quality of raw and cooked food products to ensure that standards are met. \u2022 Assists in determining how food should be presented and creates decorative food displays. Ensuring Exceptional Customer Service \u2022 Provides services that are above and beyond for customer satisfaction and retention. \u2022 Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. \u2022 Improves service by communicating and assists individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. \u2022 Observes service behaviors of employees and provides feedback to individuals. \u2022 Strives to improve service performance. \u2022 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. \u2022 Empowers employees to provide excellent customer service. \u2022 Sets a positive example for guest relations. Maintaining Culinary Goals \u2022 Achieves and exceeds goals including performance goals, budget goals, team goals, etc. \u2022 Develops specific goals and plans to prioritize, organize, and accomplish your work. \u2022 Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. \u2022 Trains employees in safety procedures. Managing and Conducting Human Resource Activities \u2022 Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. \u2022 Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. \u2022 Manages payroll administration. \u2022 Brings issues to the attention of the department manager and Human Resources as necessary. \u2022 Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. \u2022 Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. \u2022 Participates in employee progress discipline procedures. \u2022 Participates in the employee performance appraisal process, providing feedback as needed. \u2022 Participates in the development and implementation of corrective action plans. Additional Responsibilities \u2022 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. \u2022 Analyzes information and evaluates results to choose the best solution and solve problems. \u2022 Attends and participates in all pertinent meetings. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \u201cWonderful Hospitality. Always.\u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\u2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\u2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\u2019s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you\u2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That\u2019s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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