Benefits Analyst, Benefits Delivery

Job description

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

Desired profile

Qualifications :

JOB SUMMARY

The Compensation and Benefits COE is a headquarters based team that ensures best in class development and execution of total rewards programs, processes, policies, technologies and service delivery. We are focused on driving operational excellence and effectiveness in delivering compensation and benefits programs to our associates in support of our Putting People First philosophy.

The Benefits Delivery team is responsible for overall administration of Marriott U.S.-based benefit plans. The Benefits Analyst is an integral member of the team who will play leading and partnering roles on aspects of Marriott's benefits plans. This includes maintaining ongoing plan operations to ensure high levels of performance, and customer satisfaction, as well as ensuring the plans are administered in accordance with policies and procedures as established by Marriott. It also includes ensuring that benefits systems and interfaces are accurate and efficient.

The Benefits Analyst will liaison with staff internally and externally, including Marriott's health and welfare third party administrative vendors, and internal departments, such as Information Resources, Payroll Services and the Law Department.

Expected Contributions (including duties and responsibilities)

·  Integral member of benefits project team working on plan administration, changes and process improvements
·  Responsible for daily plan administration activities and eligibility compliance (e.g., hours worked process, issue resolution, refunds.)
·  Partner with external service providers and provide guidance to benefits service center for ongoing plan operations
·  Research escalated issues and work with benefits administration vendor and/or internal departments to ensure resolution
·  Identify areas for process or system improvements
·  Analyze participant and plan data to ensure integrity
·  Assist with user acceptance testing for new and enhanced systems functionality and other benefits related data
·  Resolve administrative and systems issues that cannot be resolved by the plans' administrator
·  Respond to Marriott management and associate inquiries as needed
·  Understand the connectivity and data flow between Benefits/Human Resources systems
·  Attends and participates in all relevant meetings
·  Complete special projects as needed

Skills and Attributes
·  Presents ideas, expectations and information in a concise, organized manner
·  Uses problem solving skills for decision making and follow up
·  Manages time effectively and conducts activities in an organized manner
·  Ability to prioritize activities and manage multiple tasks efficiently
·  Excellent written and verbal communication skills

Education and Experience

Required
·  College degree and/or relevant experience required.
·  High-level proficiency with Excel (vlookups and pivot tables)
·  Excellent analytical, and problem-solving skills, and critical thinking skills
·  Proficiency with Microsoft Office (Access, Word and PowerPoint)

Preferred
·  Knowledge of Benefits, Human Resources, and Health Insurance
·  Demonstrated ability to work effectively as part of a team
·  Analytic abilities and attention to detail demonstrated through prior work experience
·  Experience working with large data sets and analyzing data from various sources

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.