Beauty Therapist - Fixed Term (Dec 2017)

Job description

In the heart of the West Midlands near Solihull, the Forest of Arden Marriott Hotel & Country Club is the perfect location for business or leisure travel. This four star, Birmingham, hotel in the West Midlands is centrally located within easy access of the M6/M42 and M40, and just four miles from Birmingham NEC, Birmingham Airport and the International Train Station. With two golf courses and a golf academy, our Birmingham hotel is one of the top UK golfing destinations. This elegant country hotel also offers outdoor tennis courts and a fully equipped Fitness Centre. After your workout, relax at our Birmingham hotel's Cedarwood Spa. Featuring the AA Rosette-awarded restaurant – Oaks Bar and Grill – and comprehensive conference facilities with 17 meeting rooms, our hotel is perfect for your next event. Whether you're interested in business meetings or social gatherings, the 300-person marquee outdoor space at the Forest of Arden is the ideal Midlands hotel venue.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels , Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 70 beautiful properties in gateway cities and distinctive resort locations around the world. Our associates deliver sophisticated and warmly authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests.

Desired profile

Job Summary

Provide general spa orientation to guests upon arrival, offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms and lounge areas. Dispose of trash and dirty linens in the proper areas. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Administer beauty treatments for clients in a professional, friendly manner and greet and converse with clients, to ensure that clients are at ease. Maximise opportunities for retail sales, to contribute to departmental profitability. As a therapist you will be asked to initiate and participate in new treatment ranges to increase departmental profitability To fully supportive to the Leisure Manager and be willing to work in any area of the club to ensure the smooth running of the facilities.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.