Posting Date May 10, 2021
Job Number 21045099
Job Category Golf, Fitness, & Entertainment
Location The Westin Pazhou, Area C, Canton Fair Complex, Guangzhou, Guangdong, China VIEW ON MAP
Brand Westin Hotels & Resorts
Position Type Non-Management
Located Remotely? N
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
Wipe down fitness center machines and remove towels, trash, and debris from fitness center area. Maintain an adequate supply of cups and water in recreation area. Clean fitness and recreation area restrooms and showers. Obtain, fold, and stack towels according to company procedures. Distribute lockers and towels to guests. Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items. Provide information to guests about available recreation facilities and activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Provide assistance to injured guests until the arrival of emergency medical services. Promote the rules and regulations of the recreation facility.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.