Assistant Learning and Development Manager - JW Marriott - Marriott Residences Grand Marina Saigon

Job description

Job Number 24137637
Job Category Human Resources
Location Marriott Residences Grand Marina Saigon - Lux 5, 02 Ton Duc Thang Street Ben Nghe Ward District 1, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

 

Implements quality assurance processes and verifies training and development activities are strategically linked to the company’s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change.

Assists with identifying and addressing employee and organizational development needs.  The position is assist in ensuring effective training is in place to enable the achievement of desired business results.  Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills.  Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs.  Measures the effectiveness of training to ensure a return on investment.

 

CANDIDATE PROFILE