Job Number 24023853 Job Category Engineering & Facilities Location The Ritz-Carlton Bangkok, Witthayu Rd, Bangkok, Bangkok, Thailand VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training. CANDIDATE PROFILE Education and Experience \u2022 High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR \u2022 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. CORE WORK ACTIVITIES Supporting management of Department Operations and Engineering Budgets \u2022 Assists in effectively planning, scheduling and evaluating preventative maintenance programs. \u2022 Helps establish priorities for total property maintenance needs. \u2022 Supervises the day to day operations of Engineering. \u2022 Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. \u2022 Maintains and operates equipment at optimum effectiveness, efficiency and safety. \u2022 Supervises distribution of repair work orders. \u2022 Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed. \u2022 Acts as technical liaison for all departments in property. \u2022 Supervises Engineering in the absence of the Director of Engineering. \u2022 Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. \u2022 Selects and makes purchases of new equipment, supplies, and furnishings. \u2022 Inspects and evaluates the physical condition of facilities in order to determine the type of work required. \u2022 Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow. \u2022 Performs inspections effectively. \u2022 Assists in evaluating and implementing new technologies, equipment and supplies. \u2022 Assists in establishing and implementing an energy conservation program. Maintaining Engineering Standards \u2022 Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current. \u2022 Helps ensure regulatory compliance to facility regulations and safety standards. \u2022 Ensures compliance with all Engineering departmental policies, standards and procedures. \u2022 Ensures all employees have the proper supplies, equipment and uniforms. Ensuring Exceptional Customer Service \u2022 Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. \u2022 Interacts with guests to obtain feedback on product quality and service levels. \u2022 Empowers employees to provide excellent customer service. Conducting Human Resources Activities \u2022 Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. \u2022 Helps train employees in safety procedures. \u2022 Assists in training other department employees in fire protection, safety and evacuation procedures. \u2022 Provides feedback to employees based on observation of service behaviors. \u2022 Assists in performing operational activities as necessary. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world\u2019s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the \u201cGold Standards\u201d of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.